Terms of service

Terms & Conditions - Last updated: July 2026

Welcome to Arnia CraftyGirl. By accessing or purchasing from our website (www.arniacraftygirl.com), you agree to be bound by the following terms and conditions. Please read them carefully.

1. General We reserve the right to update these terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Products All products are handmade in small batches using natural ingredients. Product colours and appearances may vary slightly due to the handcrafted nature of our items. We reserve the right to discontinue any product at any time.

3. Pricing All prices are listed in South African Rand (ZAR) and are subject to change without notice. Orders placed at incorrect prices may be cancelled.

4. Orders & Payment By placing an order, you confirm that the information provided is accurate and complete. Payment must be made in full before orders are processed. We accept payment via PayFast and other available payment methods at checkout.

5. Shipping & Delivery Domestic orders are delivered within 3–7 business days. International orders may take 7–21 business days. Arnia CraftyGirl is not liable for delays caused by couriers or customs.

6. Returns & Refunds Please refer to our Refund & Returns Policy at www.arniacraftygirl.com/pages/refund-returns-policy for full details.

7. Intellectual Property All content on this website, including images, text, logos, and product descriptions, is the property of Arnia CraftyGirl and may not be reproduced without written permission.

8. Limitation of Liability Our liability is limited to the purchase price of the product in question.

9. Product Use & Disclaimer Our bath and beauty products are for external use only unless otherwise stated. Always perform a patch test before use. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Discontinue use if irritation occurs and consult a healthcare professional.

10. Privacy Your personal information is handled in accordance with our Privacy Policy at www.arniacraftygirl.com/pages/privacy-policy.

11. Governing Law These terms are governed by the laws of the Republic of South Africa.

12. Contact Us Email: Arnia@arniacraftygirl.com Address: Plot 301, 8th Street, Ritchie, 8701, South Africa