Shipping policy
Order Processing All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.
Domestic Shipping (South Africa)
| Shipping Method | Rate | Estimated Delivery |
|---|---|---|
| Standard Shipping | R80.00 | 3–7 business days |
| Express Shipping | R150.00 | 1–3 business days |
| Free Standard Shipping | FREE | 3–7 business days |
Free standard shipping is available on all South African orders over R400. This will automatically apply at checkout.
International Shipping We ship internationally at a flat rate of R310.00. International delivery typically takes 7–21 business days depending on destination. Customers are responsible for any customs duties, taxes, or import fees charged by their country.
We currently ship to the following countries: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States.
Important Notes
- Delivery times are estimates and may vary due to courier delays or public holidays.
- Please ensure your delivery address is correct at checkout — we cannot be held responsible for orders delivered to an incorrect address.
- Arnia CraftyGirl is not liable for delays caused by third-party couriers.
Questions? Contact us at Arnia@arniacraftygirl.com or visit our Contact page.