Terms & Conditions

Last updated: July 2026

Welcome to Arnia CraftyGirl. By accessing or purchasing from our website (www.arniacraftygirl.com), you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

These terms apply to all visitors, users, and customers of Arnia CraftyGirl. We reserve the right to update these terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Products

All products are handmade in small batches using natural ingredients. Product colours and appearances may vary slightly due to the handcrafted nature of our items. We reserve the right to discontinue any product at any time.

3. Pricing

All prices are listed in South African Rand (ZAR) and are subject to change without notice. We reserve the right to correct any pricing errors. Orders placed at incorrect prices may be cancelled.

4. Orders & Payment

By placing an order, you confirm that the information provided is accurate and complete. Payment must be made in full before orders are processed. We accept payment via PayFast and other available payment methods at checkout.

5. Shipping & Delivery

Domestic orders are delivered within 3–7 business days. International orders may take 7–21 business days. Delivery times are estimates and not guaranteed. Arnia CraftyGirl is not liable for delays caused by couriers or customs.

6. Returns & Refunds

Please refer to our Refund & Returns Policy for full details on returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including images, text, logos, and product descriptions, is the property of Arnia CraftyGirl and may not be reproduced without written permission.

8. Limitation of Liability

Arnia CraftyGirl shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

9. Product Use & Disclaimer

Our bath and beauty products are for external use only unless otherwise stated. Always perform a patch test before use. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Discontinue use if irritation occurs and consult a healthcare professional.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as described therein.